We believe our customers write our best advertisements
When a customer takes the time to write us a review, Mrs. Michael not only reads it, but Mr. Michael shares it with our HVAC technicians and support staff to encourage them, and to improve our performance and procedures.
Read Reviews of Mrs. Michael Write a Review
We love excellent reviews, because we love to acknowledge our people, who strive to go above and beyond for every person we serve.
But in those rare instances when someone is disappointed in either our service or our results, we take that to heart as well.
If you have viewed our Guarantees, you can see we always make it right. After all, fixing things for you is what we DO!
With that in mind, any and all comments are encouraged and very welcome!
Write a ReviewHeating and Air, with Care
Based on 665 reviews
James Weeks
1695670168
Tech was informative and polite was on time replaced a part on the furnace and everything went well
Brian Foust
1694877951
Devon did a wonderful job. He was most professional, friendly, answered my questions and gave a few suggestions. At the end of the job, he asked me to come downstairs and take a look at what he had done. He explained everything and really really really added value to my issue. Devon is a keeper! Thank you
Steven Roy
1694626610
Install was smooth and easy. They were very knowledgeable and happy to answer my questions. I highly recommend Jamie and One Hour Heating & Air Conditioning.
Jordan Guenther
1694190815
Couldn't ask for a better team! Outstanding job and customer service couldn't get better!!!
THERESA BRUBAKER
1694113908
They were great to work with
J Spencer
1694099348
The tech came a little earlier than expected, which is nice when they give you a window. I didn’t have to wait around they called before coming. They also sent me a text with the picture of the technician. He was very thorough, professional and polite.
Melissa Kudla
1694094752
Very helpful, quick, and kind! Called ahead of time to let me know when he would arrive so I had ample time to prepare and get the dogs put up. Glad to have our AC back!
Ashley Jones
1692636223
Jamie and Nick were wonderful. They explained everything in full detail, answered every question and we’re just great guys!
Heather Hoffman
1692552445
Lifesavers, I tell you! My AC went out during a hot stretch and they came to the rescue immediately. Kathy and Philip were both amazing and got everything taken care of. Call these guys - They're the best! Professional and prompt. I also love the added touch where they text you a photo of your HVAC technician with a short bio - Such a clever idea!
Sheryl Washburn
1691712181
Great service. Came when they said they would be there. Technician Philip was friendly and knowledgeable.
Francis J. Fox
1691176575
Lilly came out and did a tune up on my Attic System! Major kudos because that is a tough spot - you gotta wiggle in there like John McLain.The air conditioning condenser was also cleaned, which was an unexpected bonus; in addition to adding some gas because the system was low.Today it’s 88 degrees outside, so I am supremely thankful for the stellar service.
Kyle Schwark
1690770046
Keith was excellent.I'm a DIYer but could NOT figure out the problem after lots of troubleshooting.On time, respectful, found the problem, and fixed it. Most important thing was he didn't try to sell me a new air conditioner when I didn't need one.Most important thing to me on the rare occasions I need outside help is honesty. Keith had it.5/5
Erin Sears
1689798042
He was very knowledgeable and let me know what the next step should be. He set the follow up appointment and said that he would be the one to come out and finish the job. Cody was very much appreciated!!!😊
John Sherman
1689696934
John was very knowledge, informative and polite. He answered all my questions and was very patient. Highly recommend him.
Richard Thayer
1689359451
They do the job I pay for, nice employees.
