We believe our customers write our best advertisements
When a customer takes the time to write us a review, Mrs. Michael not only reads it, but Mr. Michael shares it with our HVAC technicians and support staff to encourage them, and to improve our performance and procedures.
Read Reviews of Mrs. Michael Write a ReviewWe love excellent reviews, because we love to acknowledge our people, who strive to go above and beyond for every person we serve.
But in those rare instances when someone is disappointed in either our service or our results, we take that to heart as well.
If you have viewed our Guarantees, you can see we always make it right. After all, fixing things for you is what we DO!
With that in mind, any and all comments are encouraged and very welcome!
Write a ReviewHeating and Air, with Care
I have been a customer of this company for years, at two residences & have nothing but great things to say. Their maintenance services helped me find problems before the problems became major issues, and to get things fixed it turned out a lot less than expected. My recently purchased home had several plumbing issues needing correction, as the home was a bit older. Seth and Aaron arrived at my home, and went right to work. I shared my concerns, and they looked into each concern.They showed me exactly what the problems were, and gave me detailed photos showing the work needed to correct my home issues. All work was performed quickly, and in a friendly manner. Even better, the work comes with a two year warranty, giving me peace of mind in my recently purchased home. Definitely recommended, and glad to remain a client!
Thank you to everyone at Mrs. Michael’s for hard work, you made everything smooth and easy!👍🏻👍🏻👍🏻
Very nice and intelligent guys
We had the best technician today. His name was Jovan Fort. He did a wonderful job and was very respectful. Would definitely like him to be our technician if we ever need one again. 5 stars for this wonderful man.
Everything was professional and prompt, with great service. Brent, our repairman, was knowledgeable and explained everything well. I would definitely recommend using this company! And he was funny and personable as well. It made me feel better while paying for repairs.
The entire organization—heating/cooling, electrical, plumbing—is outstanding. We have used all of their services, including adding whole house (8,000 sq. feet) generator a couple of years ago. They cover all of the bases with knowledgeable, service/installation professionals. And to top it off, all of their service folks are personable and genuinely caring. We are their customers for as long as we are here!
Very polite and professional and very informative regarding the survicing of my units. I'd highly recommend this service.
Thanks Philip for your friendly service and helpful tips! I'm a happy customer for a second year going now, and I'm happy to rely on Mrs. Michael for my inspections and service.
Excellent service. John was very kind and efficient. Had my furnace up and running quickly. Will definitely use this company going forward!
I’m always impressed with the technicians that come out for quotes/service calls/installs from Mrs. Michaels. They’ve been straightforward and pleasant to deal with every time. Keith came out to put in a new a/c unit today. This is the second time he’s been to our house (different projects) and he checks in with us to see if we have any questions prior to starting the work which I appreciate. The installation has always been done well and today was no different. Never a bad experience. I would definitely recommend!Thank you all.- Hannah & Jacob Kniss
Brent explained things in a way that I would understand not in a technical way.
John was very professional and friendly. Described all the options available and had my furnace up and running quickly.
Best hvac hands down acually cares for the costumers
John was very knowledge, informative and polite. He answered all my questions and was very patient. Highly recommend him.
Fast, efficient & honest!
On time, efficient, everything is tidy and neat and most of all... we have heat!!
It was an overall greatest experience. He did a good job in a timely manner.
Had a great experience from the start! Call center was very friendly on a Saturday and was able to schedule me with a technician same day from 2-5. Said I was going to call around to see if I could get someone sooner as furnace was down in winter. He said no problem. You can cancel at anytime and I’ll put you down for early notification if a technician frees up. I did call around and many places were booked, were not open, or unfriendly.I did get a technician earlier which was great. 11am. John did a great job listening to what we knew, did his own assessment and determined the blower motor needed to be replaced. He drove an hour away to get us a part and came back and installed it super quick. Happy to say we are back up and running and it is 2:45! John was very informative, courteous, knowledgeable, and efficient. Highly recommend!
John was a terrific help. He diagnosed my problem and provided a solution almost immediately that had my furnace back online quickly in this cold weather. I would absolutely love to have him back in the event of any further furnace issues. Thank you!
John was very professional and knowledgeable. Like the commercial, not a creepy guy☺️
Always excellent service and adds great comfort to make sure our furnace and Ac always maintained and served so we do not run into problems when least expected.thanks again.
Keith did a great job not only repairing our furnace, but finding and running to and back with parts to fix my problems. He was a true hero for my family.
Keith was very professional and knowledgeable would recommend to friends
Tech was very professional and completed the job in a timely manner. Furnace is now working. Very happy. Would recommend this tech and this business.
Came at 8 am the next day and repaired the unit. All parts were available and the service was excellent. Thanks!
Great service and fair price.
Was on time & was very nice
Keith was great!! He was on time very professional, very knowledgeable about my furnace!!
Phillip did GREAT work today at the house.
John was here to do our furnace PM and found several issues that needed to be addressed. Santa came early this year. He picked up parts and got job wrapped up by noon. Thank you for being professional and efficient .
We’ve had two experiences now with one hour heating and cooling and they’ve exceeded our expectations. They’ve always been so prompt to arrive and take care of our issues. They are our go-to HVAC service!